100% Safe Shopping Guarantee
We're so proud of our products and we WANT you to be happy. We guarantee you'll be 100% satisfied with your purchase. If it's not right for you for any reason, within 90 days, we will gladly exchange it or issue a refund. Growth related products and the Ultimate Weight Loss Power Pack can take longer than 90 days to show results so we offer a FULL YEAR guarantee on those!
You must fill out an RMA request before returning any products to us. You can request an RMA by logging into your account with our shopping cart and finding the link on the first page you see when you log in.
Return Policy on MP3's
Due to the fact that there is no way for you to "return" an MP3, our refund policy is slightly different on these programs. We are willing to return 50% of the funds back to you in whichever manner you paid us, and 50% as a store credit. This is a one time return policy, meaning you can not return the item you purchased using the store credit.
Ex. If you buy a $99 MP3 program and you decide to return it, you will be refunded $49.50 back to your card, paypal, etc. and $49.50 will be sent as an email gift certificate for you to use however you wish.
We do not offer refunds if a customer hasn't given the programs a proper chance, any MP3 issues that arise usually happen because of a PC configuration. All MP3's have been tested and are guaranteed to work.
We only issue refunds for functional products. A refund will not be considered until you have a successfully downloaded and played the products you have purchased. We will do everything in our power to make certain you have a working product. In the rare event you are unable to play an mp3, it may be necessary to convert an MP3 order to CD (shipping charges may apply) if you continue to have issues with the files.
If you are still using dialup internet access, please do not attempt to purchase an mp3.
Return Policy on CD's
On the other hand, CD's are 100% money back guaranteed, minus shipping charges.
Return Policy on DVD's
DVD's are 100% money back guaranteed, minus shipping charges. Please understand that there is always the possibility that our DVD's may not work on certain DVD players/devices. Please try the DVD in a stand-alone player or another device before requesting a refund.
Return Policy on Custom CD's
We cannot accept returns or refunds of any kind as the Custom CD creation process requires time for research, writing, recording and editing the session.
Return Policy on Script Books
Due to their sensitive copyright nature, we do not offer returns or exchanges on downloaded or printed script books.
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In order to cover yourself, either purchase CD's or MAKE SURE that you are a good candidate for hypnosis before placing orders for MP3's. We have a completely free sample available for you to experiment with, as well as some suggestibility tests, and many samples of our programs available so you can make an informed decision about buying our programs before purchasing downloadable files.
Also, please give the program you purchase the minimum amount of time required for results to start occurring. Usually this is one month, if not more, depending on the product. We may also ask for some kind of feedback on why the product is being returned.
Products must be returned undamaged and in working condition. Case and CD(s) must be presentable and in working order. Damaged products sent back for a refund are subject to partial refunds or exchanging the product for another copy of the same program. Please contact us beforehand with any questions on returns and your products condition.
Any order that provides an e-mail address that bounces back will be contacted by phone. If contact cannot be made, then the order will be voided and refunded within 24 hours. Please use only valid e-mail addresses for your own security when ordering both MP3's and CD's.
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